Privacy & Complaints

In healthcare, there is always a tension between privacy laws and maximum care for the patient. This document describes what types of personal information we receive and collect and what measures we take to protect personal information. The purpose of this Regulation is to give a practical description of the provisions of the WBP and, where applicable, the provisions of other laws such as the WGBO and the General Taxes Act, you can download our privacy staement right here:

Privacy statement

Complaints procedure

We do our utmost to provide you with excellent care and assistance. The satisfaction of our patients and visitors is always paramount and your opinion is highly valued.

Disagree with the costs?

For questions / complaints about your healthcare invoice, you can also contact one of our employees of the Healthcare Administration: zorgadministratie@acibademimc.com. They are happy to help you.

Unsatisfied?
We think it is important that you are satisfied with our care and services. Nevertheless, it may happen that the care is different than expected. Would you like to let us know if our care and services are different from what you expect? Your complaint helps us improve healthcare. We look for a solution together.

Please address your complaint to the independent complaints officer within ACIBADEM International Medical Center, email to: klachten@acibademimc.com.

To clarify and offer transparency about our complaints procedures, you can download our complaints regulations right here:

Complaints procedure

Disclaimer & Cookie Policy

General

The following applies to the web page. By using the web page you agree to this disclaimer.

Exclusion of liability

All information on this webpage is intended for personal use. No rights can be derived from this information. Modifications and typographical errors are reserved. We strive to make information on this webpage as complete and accurate as possible. ACIBADEM International Medical Center accepts no responsibility for any damage whatsoever due to the use, incompleteness or incorrectness of the information provided on this website.

Availability

Information and recommendations on this website may be changed without notice. We make every effort to make this webpage always available, but we do not accept any liability for any consequences of (temporary) non-availability.

Copyright and Intellectual Property Rights

The copyright on this website is based on ACIBADEM International Medical Center or with third parties who, upon permission, have made this material available to ACIBADEM International Medical Center. Multiplication in whatever form is permitted only by prior agreement by ACIBADEM International Medical Center.

Cookie Policy

General

We make use of cookies on this website. A cookie is a simple small file sent to pages of this website [and / or Flash applications] and stored by your browser on your hard drive from your computer.

Use of cookies

We use cookies to remember your settings and preferences. You can turn these cookies off using your browser [or via your profile page] but this may adversely affect the functioning of our website. We also place cookies on your computer to prevent you from seeing a particular ad too often [and to register the number of times an ad is displayed]. These cookies are not associated with a profile about you. With your permission, our advertisers place “tracking cookies” on your computer. These cookies use them to track which pages you visit to build a profile of your online behavior. This profile is co-built based on similar information that they receive from your visit to other websites on which they advertise. This profile is not linked to your name, address, e-mail address and the like, as we know, but only to match ads to your profile so that they are as relevant to you as possible.

Right to inspection and removal

You have the right to request access to and correction or removal of your data. Please refer to our contact page. To prevent abuse, we can ask you to identify yourself appropriately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. Cookies can only be deleted by themselves, as they are stored on your computer. Please refer to your browser’s manual.

Google Analytics

Via our website, a cookie is placed from the U.S. company Google, as part of the “Analytics” service. We use this service to keep track of and report on how visitors use the website. Google may provide this information to third parties if Google is required to do so by law, or in so far as third parties process information on behalf of Google. We have no control over this. The information collected by Google is as anonymous as possible. Your IP address is not expressly provided. The information is transferred to and stored by Google on servers in the United States.Cookie instellingen aanpassen

NameCategoryPlatformPeriod
_fbpMarketingFacebook4 months
_gcl_auMarketingGoogle3 months
IDEMarketingDoubleClick/Google Marketing2 years
VISITOR_INFO1_LIVEMarketingYoutube179 days
VISITOR_PRIVACY_METADATAMarketingYoutube180 days
ci_sessionFunctionalCodeIgnitersession
cookie-consent-ioFunctionalCookieConsent.io1 year
cookie-consent-io-gdprFunctionalCookieConsent.io1 year
nlbi_FunctionalImpervasession
visid_incap_FunctionalImperva1 year
YSCFunctionalYoutubeSession
_gaAnalyticsGoogle Analytics2 years
csrf_cookie_nameUnknownUnknownUnknown

Last update 24-09-2024 18:12:28